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DevOps Fundamentals (DASA Certification)

DevOps is the future of IT today! The 3-day course provides an introduction to DevOps - the cultural and professional movement that stresses communication, collaboration, integration and, of course, automation 'n order to 'improve the flow of work between software developers and IT operations professionals. To maximize the IT value flow to customers, DevOps creates an improved ability to design, develop, deploy and operate software and services faster for the benefit of the business. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps.

Course and Learning Objectives

Professional’s will increase their value within the organization and on the IT market with this certificate. After successfully completing the course, they will have an understanding of DevOps and be able to:

  • Explain the drivers responsible e for the emergence of DevOps
  • Define and discuss the key concepts and principles of DevOps
  • List and explain the business benefits of DevOps and continuous delivery
  • Describe the Service Delivery process
  • Explain the concepts of test automation, infrastructure automation, and build and deployment automation
  • Describe how DevOps relates to Lean and Agile methodologies
  • Summarize case studies of IT organizations that are making the transformation to Adaptive IT and DevOps models
  • List the most common and popular DevOps tools
  • Discuss the critical success factors for DevOps implementation

This course helps professionals to understand:

  • Why organizations need to adopt DevOps practices from both the business and IT perspectives
  • How to answer the question 'What is DevOps?'
  • DevOps values and principles
  • How DevOps interfaces with other frameworks such as Agile, Lean and ITSM
  • The characteristics of a DevOps culture
  • DevOps organizational considerations including DevOps roles, teams and organizational structures
  • Key DevOps practices
  • Common DevOps automation practices and tools categories
  • How to adopt a DevOps culture

Target Audience:

The DevOps Fundamentals qualification is primarily aimed at:

  • Individuals involved in IT development, IT operations, or IT service management
  • Individuals whose role are touched by DevOps and continuous delivery, such as the following IT roles:
    • DevOps engineers
    • Product owners
    • Integration specialists
    • Operations managers
    • Incident and change managers
    • System administrators
    • Network administrators
    • Business managers
    • Automation architects
    • Enterprise architects

Course Requirements:

Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.

Certification Requirements:

You will receive the required certification from DASA on successful completion of the DASA DevOps Fundamentals exam.

Exam Details:

The characteristics of the DASA DevOps Fundamentals exam are:

  • Exam Format:
    • Closed-book format
    • Web-Based
    • Participants may bring scratch paper
  • Questions:
    • 40 multiple choice questions
  • Passing Score:
    • 65%
  • Exam Duration:
    • 60 minutes
    • 15 minutes extra time for non-native English speakers.

Course Outline:


  • Emergence of DevOps:
    • Digital Transformation and DevOps
    • Why organizations should do DevOps?
    • Business Case for DevOps
    • DevOps History
  • Core Concepts of DevOps:
    • DevOps Definitions and Principles
    • DevOps Skills Areas, Knowledge Areas, and Competence Framework
  • DevOps Agile Skills Association (DASA):
    • DASA Qualification Scheme, Mission, and Vision


  • Introduction to a DevOps Culture:
    • What is DevOps culture?
    • DevOps Environment and High Motivation
    • Traditional Approach, Service Mindset, and Quality at the Source
  • Key Elements of DevOps:
    • What is a team?
    • Collaboration: A Success Factor of a Team
    • Visual Management: A Key Tool of Teambuilding
    • Role of Continuous Improvement in Solving Problems
    • The Kaizen Mindset: Tackling the Root Cause of Problems
    • Structured Problem-solving
    • Relationship Between Experimentation and Complications
    • Courage to Act: A Key Behavior of a DevOps Team
    • Courageous behavior requires safety
    • Experimentation Meetups: A Key Tool of Courage
    • Leadership in a DevOps Environment
    • Mission Command Versus Central Command
    • Importance of Leadership to Overcome Five Barriers of Effective Collaboration
    • Role of Leaders in Stimulating the Use of Tools to Develop Effective Habits
    • Feedback: A Key Leadership Tool
  • Implementation of a DevOps Culture:
    • How to build a DevOps culture?
    • Importance of Tracking the Movement Towards a DevOps Culture
    • Cultural Change: A Collective Movement


  • Organizational Models:
    • Impact of DevOps on the Organization
    • Alignment of Organizational Model with IT Services
    • Traditional Structuring of Teams and Waste
    • DevOps “Literally” is No Solution
    • Importance of DevOps Hybrid Versions
    • DevOps Done Right
    • From Siloed Organizations to Product and Platform Teams
    • Focus on Products and Service: Goodbye to Traditional Projects
    • DevOps Organigram
  • Autonomous Teams:
    • Autonomy of Teams
    • A Real-life Example for Autonomous Teams
  • Architecture Styles:
    • Aim of the IT Architecture
    • Focus on Building Qualities
    • Micro Services Architecture and its Impact on Software Development
    • Smaller Services
    • Systemic Resilience
    • Legacy to Smaller Services
  • Governance:
    • DevOps Governance
    • Governance Within Teams, Governance Between Multiple Teams, and Governance Between Organizations
    • Governing Enterprise Backlog
    • Scrum of Scrums with Agile Teams to Coordinate and Collaborate


  • Introduction to Agile, Scrum, and Kanban
  • DevOps in Relation to ITSM
  • Scrum Essentials:
    • Traditional Versus Agile
    • Role of Multidisciplinary Feature Teams
    • The Agile Manifesto
    • The Scrum Flow
    • Advantages of Working Agile
  • Optimization of Processes Using Lean:
    • What is Lean?
    • The Eight Types of Lean Wastes
    • Optimization of Processes Using Value Stream Mapping
  • Business Value Optimization and Business Analysis Using Story Mapping:
    • Role of Minimal Viable Product in an Agile Process
    • How Story Mapping works?
    • Role of Slices in Story Mapping